General
Where do I make a booking?
What sort of payment methods do you prefer ?
Payments through online booking are done through all sort of credit or debit cards. For walk in or due payments we accept all sorts of payments ranging from Cash, Credit Card, Check, Venmo and Zelle.
Is there any advanced payment? Is it refundable?
Yes, every session is subject to put down 50% deposit money of the package
(Excluding Makeup artist fee). It is refundable until the 48 hour time frame is
reached.
How far in advance do I need to book?
Generally, you want to book 1-2 weeks in advance. But we will launch walk-in
options very soon.
Can I break up my payments?
Not preferred, but in case there is an issue, yes. Please call for that.
Do you shoot on weekends?
Yes
What if I cannot find the date I want?
You can always contact us directly if you have any questions of this sort.
Will I get a confirmation or reminders?
Yes. You get a booking confirmation and then two reminders leading up to the shoot with session and parking details.
CORPORATE HEADSHOT CONTRACT
Is there any specific rule applied for corporate groups?
Yes, corporations need to have a proper and clear contract mentioning about the
payment clearing time, exact number of people to be photographed, time frame of
the whole session.
Do you shoot at corporations office location ?
Yes definitely. We can travel there.
LOOK AND CLOTHING
Can I do commercial and theatrical looks in one session?
Yes
Can I split a look with a hair change?
Yes, but not more than once.
Can I shave during the session?
Yes. Please bring all of your necessary supplies.
If I add or take off layers, does that count as a look change?
You can take a jacket on and off, but limit that to one look only. You cannot layer
on and take off in each look.
What colors are best on camera?
To be frank any color is fine. But if I have to say I’d say plain color (possibly darker)
looks better in headshot. Your clothes should fit , clean and ironed.
What about glasses?
You can take glasses on and off. If you have lenses make sure they are anti-glare,
or pop the lenses out.
Can I take my tie on and off?
Yes, you can do tie on and off.
MAKEUP AND HAIR
Is there any makeup artist?
Yes
Can I bring my own makeup artist?
Yes you can bring your own makeup artist.
Do I need to bring my own makeup products?
No. However, if you love a lip color or have any allergies, please bring what you
need.
Will the makeup artist stay for the entire session?
Yes
Will the makeup artist fix my hair?
If you booked full hair, she will completely handle it. If not, you will handle your
own hair and we will make sure it is camera ready.
Do I arrive early for makeup?
Not too early. Being 5-10 minutes early is ideal.
How do I pay the makeup artist?
Makeup artist accepts cash, check, Venmo or Zelle.
THE SHOOT
How long does a headshot session take?
Business: See the package detail for this information. Check Packages
Actors: See the package detail for this information. Check Packages
However, we don’t limit your time. We’ll shoot as much as it takes to get excellent images. Easy !!
How many images do I get?
You don’t get images right away. After the photo session you will get to chose the photos from the gallery you want for the final processing and retouching – no rush at this !! This number depends on which package you chose. See the package detail for this information. Check Packages
Do I get to keep the original images of a group session?
No, no unprocessed photo will be given to you.
Can I ask for unprocessed photos from a group shoot ?
Yes, it’s $40 per photo.
What if I am late to the session?
Better to always be 5 minutes early. No need to come 15-20 minutes early.
However, if you are late it will cut into your time. I never like to rush through
sessions because a client is late.
Can I arrive early to discuss clothing?
Not ideally. Chances are I am shooting another session or busy with another
project. Arrive at your appointment time and we will have plenty of time to discuss
everything. But just give me a call 3 hours prior to know if I will be free later for
this conversation.
Can I reschedule?
Yes, outside of 48 hours.
Can I lose my deposit?
Yes, if you cancel within 48 hours without rescheduling.
How long does it take to get the final photos?
After the photo session you will get to chose the photos you want for the final
processing and retouching – no rush at this !! The number depends on which
package you chose. Usually it takes 5-7 days for the final delivery.
If you need same-day or rush service, we can make it happen. Rush charges of
$75/photo will be apply. Print orders can take up to 7 days to be delivered from the
lab.
Can I get my pictures immediately at the end of the session?
Yes, as mentioned earlier If you need same-day or rush service, we can make it
happen. Rush charges of $75/photo will be apply.
RETOUCHING
Is retouching included?
Yes, just for the final set of deliverable images. No unretouched photo will be provided. As mentioned in the package detail section other than the retouched
images photos will be delivered in high resolution but at least some general retouching will be done as a whole.
Do you do the retouching yourself?
Yes, all the time.
Do I get to approve the retouching?
Yes, we send you proofs for your approval. You can give us notes and we can make
the appropriate changes. We will then send another round for approval. It is a
process until final approval.
SOCIAL MEDIA & THIRD PARTY USE
Can I post images?
Yes definitely.. you can post to all social media platforms, websites and casting sites but with credits and tags.
How do I credit you?
Please credit Manhattan Headshot. For Instagram please tag @manhattanheadshot and @aliprehan_photo
For facebook please tag @manhattanheadshot
Facebook , Instagram , Linkedin
We will do the same if I post a picture of you. Just don’t forget to leave your details.
DELIVERY
Do I get a DVD or Flash Drive or Digitally?
We are now delivering all digital images via download from our website. Images are
saved to a ZIP archive for easy download. If you need delivery to a mobile device
or cloud storage (Dropbox, etc.), please let us know at your session.
DVDs are available for an additional charge of $25.
Where can I make prints from my digital images?
The high resolution images we deliver can be printed at any photo lab or on any quality desktop printer. We advise you to go to a photo lab to get the best quality and color reproduction. Stores like Precision Camera, Costco, Wal-Mart, Walgreens, etc. all have good photo print services – with 8x10s costing only around $2-$3 each.
Extra
Do we have any HEADHSOT discount?
- Bring a Friend: if you and another person book consecutive sessions you each
get 20% off both session fees - Returning clients always gets 25% off your session fee
- Discounts do not apply to makeup artists.
How does a photo day of corporate session go?
There are many different options for how we can run the photo day, depending on your staff’s needs and schedules. You can schedule each person into short time slots, or groups of 5 to 10 people in larger time blocks if that’s easier. Some small groups with flexible schedules can even drop in at their leisure as we finish the person before them. Afterward, your office will receive all of the photos taken (which averages from about 10-15 per person), but there are several options for choosing each person’s final photo. Your office can choose each person’s photo for them or distribute them internally for choosing if you prefer, or we can choose the best shot for each person and place those in a separate folder when they’re delivered.
Where will you set up your equipment in our office?
The more open space you have, the better, but we can squeeze into just about
any space that’s at least 8-10 feet wide by 12 feet long.